MaxPro Hockey Club maintains a no-discount policy. We do not offer discounts for siblings, multi-week registrations, referrals, teams, or early registration. All families pay the standard program rate.

Registration Rules

• All registrations must be completed online through SportsEngine.
• No in-person, cash, or check payments are accepted.
• Spots fill in the order registrations are received.

Drop Policy

All registrations are final:

• No refunds
• No credits
• No transfers
• No make-ups

Courtesy Drop Date: May 15, 2026

Families may withdraw on or before this date; however, no refund or credit is provided. The spot will be offered to a waitlisted player.

Waitlists

All clinics maintain waitlists, which are free to join. Open spots are offered strictly in waitlist order, with notifications sent to the SportsEngine account email.

Waitlist Registration Reallocation: If you register for a less preferred Red Machine program while on the waitlist for a more preferred program, and a spot opens in your preferred program, we are happy to reallocate your registration. Simply contact us and we will transfer your spot. This only applies when a waitlist spot becomes available in the preferred program.

Curbside Procedure

• Staff supervise all curbside drop-off and pick-up.
• Drivers remain in their vehicles.
• Parents and caregivers may not enter the facility during these times.
• Staff escort players to locker rooms and back outside at dismissal.
• Drop-off may occur no earlier than 30 minutes before start time.
• Pick-up must occur within 15 minutes after dismissal.
• Early drop-offs and early pick-ups are not permitted; if a player must leave early, they should not attend that day.

Timely pick-up is expected to ensure a smooth experience for all families.

Medications

• Must be handed directly to staff at check-in.
• Must include dosage instructions and the participant’s full name.
• Must be in original labeled packaging.
• Returned daily at pick-up.
• May not be kept in player bags.

Food & Hydration

MaxPro does not provide food, snacks, water, or sports drinks. Families must pack:

• Lunch (no refrigerator or microwave available)
• Multiple snacks
• Water and sports drinks
• A labeled water bottle

Food delivery apps are not permitted.
Snacks do not need to be nut-free.

General Safety

• Electronics remain in bags; they may be used only during lunch.
• Sunscreen should be applied before arrival; reapplication is available.
• Off-ice training occurs both indoors and outdoors; staff monitor weather and adjust as needed.
• Locker rooms are locked overnight; equipment may remain inside.
• Fresh clothing for both on-ice and off-ice training is required daily.
• Only athletes and coaches may enter locker rooms.
• Off-ice footwear must be sneakers or training shoes (no Crocs, slides, sandals, or open-toe shoes).

On-Ice Equipment

• Full protective gear
• Practice jersey and hockey socks
• Skates
• Stick(s) and tape
• Multiple changes of on-ice attire
  

Off-Ice Clothing

• Athletic shorts and T-shirts
• Sneakers (mandatory)
• Performance socks
• Sun protection (hat optional)
  

Food & Hydration

• Lunch
• Multiple snacks
• Water and sports drinks
• Labeled water bottle
  

Electronics

Only necessary items; to remain in bags except at lunch

All official program communication—including updates, reminders, and waitlist notifications—will be sent to the SportsEngine Motion account email used at registration.

Families are responsible for:

• Keeping account information accurate
• Checking email regularly (including spam/promotions folders)
• Monitoring time-sensitive notifications

Contacting MaxPro Hockey Club

📧 CGratchev@MaxProHockeyClub.com
All inquiries will be handled in writing for clarity and documentation.

All required waivers are completed during online registration. No waivers will be collected in person at check-in.